Q1: Are you a manufacturer or a trading company?

We are a manufacturer and trading company specializing in outdoor and tactical bags and related functional gear. Our office is located in Xiamen, Fujian Province, China.

With our manufacturing experience and professional export service, we provide OEM/ODM solutions for customers worldwide.

You are welcome to visit us. Please contact us in advance to arrange your visit.

Q2: Can I get free samples?

Sample policies depend on the product, customization requirements, and order history.

For our regular or VIP customers, we may provide free samples, while the express shipping cost is usually covered by the customer. For customized samples or new projects, sample and development fees may apply.

We commonly use DHL, FedEx, UPS, TNT, and SF Express, depending on the destination and shipping requirements.

Please contact us with your product details to confirm the sample cost and delivery arrangements.

Q3: Do you provide OEM and ODM services?

Yes. We provide OEM and ODM services for outdoor and tactical bags and related functional products.

We can develop and manufacture products based on your design drawings, sketches, reference samples, technical specifications, or specific requirements.

Our customization options may include materials, colors, dimensions, compartments, webbing, buckles, logos, and packaging.

Our team can work with you through product development, sampling, sample approval, and mass production.

Q4: Can you provide SGS test reports or inspection reports?

We can discuss third-party testing and inspection requirements, including SGS services, according to your product specifications and destination-market requirements.

The availability, scope, cost, and timing of testing or inspection depend on the product and the specific requirements. Any applicable third-party fees should be confirmed before the order.

We follow the approved sample and confirmed specifications during mass production. Quality checks are carried out to help ensure that finished products meet the agreed requirements.

Q5: What payment methods do you accept?

We mainly accept T/T (Telegraphic Transfer) and partially L/C (Letter of Credit) will be allowed, subject to order terms and mutual agreement.

If you have specific payment requirements, please contact us before placing your order so that we can discuss the available options.

Q6: What is your product quality guarantee period?

Our products come with a six-month quality guarantee after shipment, subject to the agreed terms and applicable conditions.

If you encounter a quality issue, please contact your sales representative and provide relevant photos or videos, product details, and the affected quantity. We will review the issue and discuss an appropriate solution with you.

Please refer to the sales contract or order confirmation for the applicable warranty terms.

Q7: What is your after-sales service policy?

We take customer feedback and product quality issues seriously.

If you discover a quality issue with mass-produced goods, please notify your sales representative as soon as possible. For issues identified within 30 days after the goods arrive at your warehouse, please provide the following information to help us investigate:

• Photos and/or videos showing the issue clearly

• Product name, order number, and relevant details

• The quantity of affected products

• Any available inspection or quality reports

After receiving the information, our team will review the case, investigate the issue where necessary, and discuss an appropriate solution based on the circumstances and the agreed order terms.

We are committed to providing careful, responsible service and working with our customers to resolve product-related concerns.

Q8: What is your minimum order quantity (MOQ)?

MOQ depends on the product style, materials, customization requirements, and production process.

For customized OEM/ODM projects, the MOQ may vary depending on the design and materials used. Please send us your product specifications or requirements, and we will confirm the MOQ for your project.

Q9: Can you customize products with our logo and branding?

Yes. We can discuss logo and branding customization according to your requirements.

Depending on the product, available options may include embroidery, printing, woven labels, rubber patches, and other branding methods.

Please provide your logo artwork and preferred branding method so that we can evaluate the options and confirm the details.

Q10: How can I request a quotation?

To help us provide an accurate quotation, please share as much of the following information as possible:

• Product photos, drawings, or reference samples

• Required materials, dimensions, and colors

• Estimated order quantity

• Logo and customization requirements

• Destination country or port

• Target delivery date, if applicable

Our team will review your inquiry and contact you to discuss the product details, pricing, sampling, and next steps.